Service Advisor – Customer Service Call Center

Responsibilities

• Collaborating with dealers regarding warranty repairs & labor approvals
• Providing excellent technical assistance on repairing recreational vehicles
• Works effectively with dealers in coordinating and fulfilling warranty requirements
• Works in a team to assure outstanding service to all customers
• Confidently communicates with customers and dealers regarding RV functionality
• Communicates with professionalism to assure the highest level of customer satisfaction

Competencies and qualifications

• Positive attitude
• Strong communication skills
• Organization and time-management
• Attention to detail and accuracy
• Initiative
• Critical-thinking
• Decision making
• Personal accountability
• Problem solving
• Strong knowledge of RV repair
• Basic knowledge of windows-based programs.

Keystone RV’s generous benefit package:

• Competitive wages
• Paid vacation, holidays, bereavement, & jury duty
• Medical, Dental, & Vision insurance available
• Company paid and voluntary life insurance
• Short and long-term Disability-