Claims Processor – Customer Service

Responsibilities

• Collaborate with Keystone RV dealers to successfully and efficiently process claims submitted.
• Assist Keystone RV dealers with questions regarding claims through phone and email.
• Compile data related to warranty claims and accurately complete required paperwork.
• Relate to all customers and dealers with professionalism to assure the highest level of satisfaction

Competencies and qualifications

• Willingness to learn about the different Keystone RV models
• Positive attitude
• Negotiation skills
• Interpersonal and conflict resolution skills
• Strong written and oral communication
• Organization and time-management
• Attention to detail and accuracy
• Decision making and critical thinking
• Initiative
• Personal accountability
• Problem solving
• Typing 35 or more words per minute
• Basic knowledge of windows-based programs.

Keystone RV’s generous benefit package:

• Competitive wages
• Paid vacation, holidays, bereavement, & jury duty
• Medical, Dental, & Vision insurance available
• Company paid and voluntary life insurance
• Short and long-term Disability-
• Matching 401K Career development, mentoring and opportunities to grow.