Job Openings >> Dealer Service Advisor
Dealer Service Advisor
Summary
Title:Dealer Service Advisor
ID:1355
Department:Customer Service
Location:Goshen IN
Company:Keystone RV
Description

Service Advisor – Customer Service Call Center

Responsibilities

  • Collaborating with dealers regarding warranty repairs & labor approvals
  • Providing excellent technical assistance on repairing recreational vehicles
  • Works effectively with dealers in coordinating and fulfilling warranty requirements
  • Works in a team to assure outstanding service to all customers
  • Confidently communicates with customers and dealers regarding RV functionality
  • Communicates with professionalism to assure the highest level of customer satisfaction

 

Competencies and qualifications

  • Positive attitude
  • Strong communication skills
  • Organization and time-management
  • Attention to detail and accuracy
  • Initiative
  • Critical-thinking
  • Decision making
  • Personal accountability
  • Problem solving
  • Strong knowledge of RV repair
  • Basic knowledge of windows-based programs.

Keystone RV’s generous benefit package:

  • Competitive wages
  • Paid vacation, holidays, bereavement, & jury duty
  • Medical, Dental, & Vision insurance available
  • Company paid and voluntary life insurance
  • Short and long-term Disability-
Matching 401K Career development, mentoring and opportunities to grow.

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